Privacy policy

Make it and Mend it Limited: Privacy Policy

We are committed to safeguarding the privacy of our visitors and members. We also want you to understand how we hold and use information about you and doing this in a way that’s easy to understand. If you think we can improve the policy below – please let us know.
Also see our terms and Conditions

1. We may collect, store and use different types of personal data

(a) When you visit this website we log your Internet Protocol (IP) address and use cookies to recognise your computer (or other device, such as a smart phone) when you return to our site. There’s more information about our Cookie use below.
(b) We also collect and hold information relating to transactions carried out between you and us, including purchases you make of goods or services via our website or those made via third party websites.
(c) Information that you give us when you become a Make it and Mend it member or sign up for promotions, competitions or our email newsletter, including your name, user name, geographic location, contact information and other details you provide.
(d) We also provide third parties with anonymised statistics about how people use our site to help us develop the site for you and extend the range of relevant services available through us.

2. We use Cookies

cookie image(a) A cookie is a small string of data that is entered into the cookie file or “memory” of the web browser on your computer, which allows us to track your visit to our site. If you would like to know more about cookies please visit www.allaboutcookies.org.
(b) Our advertisers, affiliate marketing partners and service providers may also send you cookies.
(c) All browsers allow you to manage your cookie file. For example, you can delete cookies once you have finished a specific website visit or you can set your overall preferences for all website visits.
(d) Blocking cookies can affect the way you experience how websites work – including ours. If you want to find out more – here are some useful links:

  • www.google.com/chrome/intl/en/more/privacy.html
  • http://support.mozilla.com/en-US/kb/Cookies#w_cookie-settings
  • http://windows.microsoft.com/en-US/windows-vista/Block-or-allow-cookies
  • http://www.apple.com/safari/features.html#security

3. More about advertising and cookie use

Most of the ads you see on our site come from third parties. Some generate their own cookies to track how many people have seen a particular ad and how many have seen it more than once. These cookies can’t be used to identify an individual but can help serve you with ads that are more relevant to your interests.
The companies that generate these cookies have their own privacy policies. If you’d like to disable third party cookies generated by advertisers or providers of targeted advertising services, you can turn them off by going to that third party’s website and getting them to generate an ‘opt out cookie’.
For example, Google’s use of the DART cookie enables it to serve ads to users on this site based on their visit to this site and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy: http://www.google.co.uk/policies/privacy/ads/
This doesn’t mean you won’t receive online advertising. It does mean that the third party from whom you have opted out will no longer deliver ads tailored to your web preferences and usage patterns.

4. We also use…

Google Analytics
Google Analytics gives us statistical and other information about our website. This helps us improve our website for visitors. Google stores this information and you can find their privacy policy here: http://www.google.com/privacypolicy.html
iPerceptions 4Q surveys
4Q is a simple, four question website survey you may be asked to complete, which helps us evaluate our website and user satisfaction so we can make improvements based on real visitor feedback. You can the see iPerceptions privacy policy for data it stores on our behalf here: http://www.iperceptions.com/privacypolicy/

5. How we use personal information you have given us

We may use personal information given by you:
(a) So we can send out competition prizes, notifications and emails
(b) Deal with enquiries or complaints
(c) Publish comments, articles, competitions or promotions where you’ve contributed

6. Disclosures

We may disclose information about you to employees, suppliers or partners to:
a) Deliver a service to you – such as getting competition sponsors to send out prizes
b) Contacting you to ask you to write or contribute to an article for us
c) Dealing with a request or question from you – such as sourcing material or equipment
d) When required to by law
e) In defence of our legal rights.
We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.

7. Security

(a) We take technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. But we cannot guarantee the security of data sent over the internet.
(b) You are responsible for keeping your password and user details confidential.
(c) The data controller is Anne Caborn, Director. Our data protection registration number is Z1846036

8. Updating information

Please let us know if the personal information which we hold about you needs to be corrected or updated.

9. Contacting us about this Privacy Policy

(a) If you have any questions please email memberservices@makeitandmendit.com or write to us at Member Services, Make it and Mend it Ltd, 12 Robertson Road, Brighton, East Sussex, BN1 5NL.
(b) We can provide you with any personal information we hold about you but we may charge an admin fee (currently fixed at £10.00).

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